I usually don’t do reviews but here it goes... this app has always worked great for me especially since I have lost the physical remote. But recently for about a week or so when I attempted to watch anything the app would not let go up,down,left or right I could however click on the setting button and it would immediately take me to settings but again I could not go up,down,left or right and when I clicked the home button it immediately went to the home button but I still couldn’t move around. I came on here in the reviews to see if anyone was having this issue I had attempted to unplug and re-plug the fire stick and I was still have the same issue. Today I decided to contact support through the app and selected call me, so I immediately got a call waited less than 1 minute and they actually helped me. She was able to take control of my screen and see what I was talking about she had me troubleshoot by reinstalling this app on my phone than unplugging the fire stick from my tv wait 2-3 minutes than plug it back in and to my surprise it WORKED i guess waiting before replugging helped because I had unplugged the fire stick before but not that long just like a couple seconds so yeah hope someone can find this helpful.

I like this app because fire stick TV remote to die right away and it’s really hard to find them. And it’s a really really really really good app, but every single time I want to press something I end up pressing a different thing. like if I want to rewind or something like that I always end up pressing the wrong button for example the home button I hate hate hate hate hate hate the home button.I barely even press it but I’m always pressing it and that is a make any sense,but every single time I try and press something else and a present home button and I don’t like that. I’m Nother thing I don’t like about it is that if I am watching something or something cuts on automatically and I want to change it my fire stick won’t be connected to my phone fire stick thing and I try everything to get it to work but it never works ,so I end up having to wait the next day or a couple days after that to fix the TV I mean that’s too long I shouldn’t have to wait that long to fix my TV . Sometimes even the next day will won’t be working the next day I will be working.I’m not saying the app is bad it’s really good but sometimes it just doesn’t work. I don’t understand why it won’t connect, but sometimes I am able to fix it by re-connecting my Wi-Fi and then reconnect in the fire stick. I’m I shouldn’t have to do all of that just get my TV to work. It’s a good app I would recommend it but just know that you will be having some problems with it without your experience having it. All I Gotta say is give us a better update

I just got the app a couple of days ago and since the first day I’ve been having problems with it. The first problem is that my tv only shows up half the time as an option to connect to (it shows all of the other tvs in my house but often not mine). I only downloaded the app because I’ve tried two different remotes and haven’t been able to connect them to my tv so I thought I’d try the app. The next problem I have with it is it that it is often laggy; I’ll press a button and it takes anywhere from 5-30 seconds before it actually responds. And after the app has been connected to my tv for a while it makes me reconnect which bring me to the problem of my tv not showing up as an option. The last and biggest problem I’ve had is that in the past week of using the app, there have been 3 times where I press the up volume button once and it glitches, brings the volume all the way up to 100 (I normally keep it on 7 because it gets VERY loud) and then it logs me out and won’t show my tv , leaving me to rush to turn off my tv and restart it so I can turn the volume down. Not to happy so far with the app but unfortunately my tv won’t connect a normal remote so it’s my only option at the moment. I would also like to add that it would be appreciated if they would fix it to have a “favorite” or “main tv” option so that you can keep the app automatically connected to the tv you use it for instead of having to connect it multiple times throughout the hour or so that you are using it :)

This app was very useful when I lost my fire stick remote (idk how I lost it but I suspect it’s in my room), my mom mentioned it to me, and I reinstalled it. (my mom must’ve had the app previously) It took me by surprise of how good it was! I functioned just like my fire stick! (My fire stick was awesome btw ;-;) But there is two things that irritates me. And one of them is when my phone turns off automatically, it would have a little “Reconnecting” thing. This didn’t bug me much, until now. Now, if you leave the app open for a long time, the “Reconnecting” thing will be a bit long. (Not too long, but enough to annoy me) And, there is the last thing I need to complain about lol. If you leave the app for a long time, the thing I just said above is if your fast enough to come back. If you leave it for a long enough time, when you come back to the app, it shows how to connect to your fire stick TV. Now, this happens a lot, and it’s really stupid cause it takes so many taps just to be lucky and actually connect to it. Let me get straight to the point. Sometimes if I try to connect to it, (which means tap on what my TV is called) it doesn’t work. It’s like a frozen screen, but it’s not. And if I hit the wrong thing, which happens often, It would send me to “Add Devices”. Please fix this, it would be better for me.