The game itself is fun and offers lots of different ways to earn energy without having to spend money, which I really appreciate.My issue is with the friend invite system. I invited a friend, but because we are connected through Facebook, he automatically appeared on my friends list in the game. Since he was already listed as a friend, I couldn’t complete the “invite a friend” step. Customer support told me I didn’t receive credit because I didn’t complete every step of the process, but I couldn’t complete the last step due to the Facebook connection.I explained this to support, but they were unwilling to help or offer any solution. It’s frustrating because the game is enjoyable, but the invite system and customer service experience need improvement.This keeps the review little less than fair: you praise the fun parts while clearly explaining the issue and why you’re frustrated, which usually carries more weight than a full-blown rage review. Humans tend to listen better when you don’t sound like you’re trying to launch the game into the sun.I explain the issue to coin masters rep again and they are not willing to compensate for the problem I had with the friend invite. I everything required except the last step because of the Facebook friend are automatically added to friends list. This is not my fault for not finishing the last step. For this reason I am leaving my review at two stars!
Hi there, we appreciate you sharing this feedback regarding the friend invite system and your experience with our team. We invite you to reach out again, and we will do our best to assist.