HI! I, and maybe not only me, have started to lag really badly in this game, with toilet paper it's just awful!! I don't know what to wish for, it lags sooooooo badly for me, it upsets me a lot, please fix the bugs! This is just awful. I can't even explain it, I'm disappointed in this program. I've been using it since 2019, and I'm so sad that the app has gotten SO BAD :( I'm so emotionally mixed up. I'll tell you, not just a situation, but a situation!1. The situation happened relatively recently.When I put things in a box, they stuck to each other and wouldn't fold. When I logged back into the app after a while, the clothes were all folded into a stack, wouldn't fit, just flat. I don't even know how to explain it, I even sealed them, like all the other items in the stack. And this forces me to re-enter the house.2. The situation. Just today, when I created clothes and decided to change the character's height, after I logged back into the house, all the items disappeared. I had to search for them again, and some weren't even found. They were simply deleted. Then my character disappeared. It was supposedly in character creation, but not in the very bottom thing where you need to get them. It wasn't in any location, it just disappeared. I can't do anything. I'm absolutely furious. CONSTANTLY, when I'm making wallpaper or flooring, something inexplicable happens to them!! It depends, and even when I close the house construction, it doesn't affect anything, I don't notice it. It's just awful how your app got corrupted: I loved it so much.
Hi there 👋 We’re really sorry this happened! We know how frustrating this is 😔 Could you try resetting the app from the main menu using the red reset button? This helps fix stuck games. While your world progress resets, your purchases, characters, outfits, and gifts will still be there. Let us know if this works for you! ✨Toca Boca✨