iET Mobile

Business

Free · Designed for iPad. Not verified for macOS.

The latest version of iET® ITSM, the IT Service Management (ITSM) software from iET Solutions, a division of UNICOM® Global, comes with a new ‘three-in-one’ app that boosts productivity and enhances user experience. This app automatically adapts customers’ existing ITSM forms and processes to a mobile-friendly layout without requiring any customization. The software introduces innovative productivity features to help self-service users as well as service desk employees and service partners work quickly and effectively while on the go. A time-saving ‘shortcut’ system allows iET® ITSM users to save common actions, so they can be accessed directly from the favourites screen. Users can also save time and effort by setting up pre-populated templates for completing common tasks. For example, end users can quickly raise a ‘toner low’ incident from their mobile device while standing at a printer, and printer engineers can update the status of incidents (such as ‘toner replaced’) while on the move.

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General bug fixes, remember me fixes, etc

Version 16.1.9

The developer, UNICOM Systems Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary based, for example, on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    Provider
    • UNICOM Systems Inc
    Size
    • 14.8 MB
    Category
    • Business
    Compatibility
    Requires iOS 13.0 or later.
    • iPhone
      Requires iOS 13.0 or later.
    • iPad
      Requires iPadOS 13.0 or later.
    • iPod touch
      Requires iOS 13.0 or later.
    • Mac
      Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    • English
    Age Rating
    4+
    Copyright
    • © 2018 iET Solutions. A Division of UNICOM Global.
  • Developer Website
  • Privacy Policy

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