- Person and related to drop-downs on the wrap-up page map to the respective objects like Case, Opportunities etc - Fixed issue where mobile device continued to ring even though call was answered on desktop - On the wrap-up page the "related to" dropdown now displays correctly - SMS Push notifications toggle is now displayed only when User has SMS license

- Fixed an issue where searching for contacts was not working correctly. - Fixed an issue where default wrap-up codes would not function correctly.

- Fixed an issue where the missed call filter was not working correctly. - Resolved a problem causing the keypad to appear greyed out, preventing some users from making and receiving calls. - When searching for an internal contact, users now appear above groups for more intuitive results. - The app now supports default wrap-up codes for both inbound and outbound calls

- Performance improvements - A clean, modern design that’s easy to navigate. - Rebuilt from scratch to feel snappier and more responsive. - Digital messaging - Fixed numerous glitches and boosted stability.

- A clean, modern design that’s easy to navigate. - Rebuilt from scratch to feel snappier and more responsive. - Digital messaging - Fixed numerous glitches and boosted stability.

- Minor bug fixes

Minor bug fixes

- Resolves issue with user being logged out unexpectedly

- Update Salesforce API version - Improved performance when loading voicemails

- Resolved an issue where contacts were failing to populate via the recent calls list. - Resolved an issue where users were unable to view and select wrap-ups if they had 5 or more wrap-up codes configured - Resolved an issue where the app may take a long time to authenticate

- Minor bug fixes

Minor bug fixes

- Added swipe support to conversations - Improved error messages - Various bug fixes

- Added the ability to relate a Digital Wrap-Up to a Record in Salesforce

- Minor platform updates

- Added ability to Wrap-Up Digital Conversations - Added ability to configure Phone Number of Conversation

- Minor platform improvements

- Minor code improvements

- Updated link to Natterbox privacy policy - Re-worked SMS consent management - Various bug fixes

- Added support for Leads in address book - Added Natterbox Messaging: a new feature for Natterbox SMS - View, send and receive SMS messages within the Mobile App

- FM displaying Connecting forever on an inbound call from a SF Contact is fixed to display the SF Contact name on Phone UI on ios - Caller name in the FM call logs is displayed consistently with CTI Call logs

- Fixed issue where Freedom Mobile displays Connecting on an inbound when contact is known - Caller name in Freedom Mobile call logs is displayed consistently with CTI call logs

- Changed colour of buttons on settings page - Added support to allow enabling new features without app updates

Version 2.10.0 of the Natterbox Freedom Mobile Application offers a host of updates and fixes: - Test connection. The ability to run a real-time connection test from the settings page. - New error and alert messages on Freedom Mobile. It is now easier to tell between an error message and a notification. - New echo line test button in Freedom mobile so you can test your microphone and speakers. - Freedom Mobile now plays a beep to let you know that the other party has hung up the call. - Freedom Mobile has had a major update to deal with lost connections. If you lose your wireless/4G connection while on a call, the interface will alert you to the face and provide status updates as the app attempts to reestablish your call. - Updated ‘keep-alive’ system to improve the robustness of the connection between Freedom Mobile and the Natterbox services. - Moved the location of the ‘back’ button so it does not clash with the notch on some iPhone models. - Fixed an issue whereby it was sometimes not possible to answer a call if the device had been in idle mode for some time. - Fixed an issue where the app was sometimes slow to respond to button presses. - Fixed an issue where calls were still being sent to the device while it was on Do Not Disturb

- Resolved an issue some users may have been experiencing with one-way audio on calls - Tweaked the welcome screen animation. - Fixed an issue whereby the 'Missed calls' filter in the 'Recent Calls' tab wouldn't always show up the correct results. - Fixed a bug whereby the 'Hold', 'Hang-up' and 'Transfer' buttons would become unresponsive after a micro-connection drop.