Helpion
Utilities
Free · Designed for iPad. Not verified for macOS.
Helpion-Helpdesk is a transformative tool that empowers IT teams to move from constant troubleshooting to delivering excellent customer service. It centralizes control and enhances visibility, streamlining the management of IT issues to minimize downtime. Trusted by millions of IT professionals, end users, and stakeholders, Helpion continues to drive efficiency and satisfaction for businesses across the globe.
Ratings & Reviews
- This app has not received enough ratings or reviews to display an overview.
Introducing the Technician Portal in the Helpion Mobile App - your complete IT service management (ITSM) solution on mobile.
This update empowers technicians to efficiently manage tickets, assets, incidents, problems, and changes anytime, anywhere.
Key Features
Technician Portal with role-based access
Ticket management and real-time updates
Asset tracking and visibility
Problem & Change management workflows
In-app collaboration with notes and attachments
Instant push notifications for critical updates
Improvements
Enhanced performance and stability
Improved user experience and navigation
Seamless switching between Self Service and Technician profiles
Note: Feature availability depends on your Helpion role and permissions.
The developer, Leader Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- LEADER INVESTEMENT GROUP
- Size
- 58.7 MB
- Category
- Utilities
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later. - iPad
Requires iPadOS 15.0 or later. - iPod touch
Requires iOS 15.0 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
16+
- 16+
- Contains
Unrestricted Web Access
- Copyright
- © 2025
