Gilbert 311
Utilities
Only for iPhone
Free
Do you see something in Gilbert that needs to be fixed? A pothole? Is your streetlight out? Need a new trash can? Now you can help us fix these issues quickly and efficiently. Gilbert 311 allows citizens to report common non-emergency issues, tag their location, and send them to the appropriate Gilbert staff member for assistance. Residents can create, view and track the status of their report making it easy to engage and communicate with their local government and improve their community.
more - This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.
6.3.1 14 Mar
- Update age ratings responses
6.2.7 27 Jan
- Bug fixes and minor enhancements
6.2.6 12/12/2025
- Fixed bug in request form, in which text input was scrambled on devices running iOS 26.
- Fixed bug in request comment form, in which prepared message option was missing for staff users.
6.2.4 06/11/2025
- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement
6.2.1 24/04/2025
- Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates
6.1.0 20/02/2025
- Switch to ArcGIS Maps, for consistency with web portal and CRM.
6.0.2 08/01/2025
- Upgrade iOS version
5.16.0 15/12/2023
- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes
5.13.0 27/04/2023
- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes
5.9.7 26/08/2022
We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services
5.9.5 11/03/2022
We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services
5.9.3 09/12/2021
We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services
5.8.7 11/06/2021
We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests
5.8.4 06/12/2020
We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions
5.7.0 28/07/2020
• Fixes crash after commenting in iOS 13.4
5.6.9 13/05/2020
• Check out the new design and updated options for searching, sorting, and filtering in SeeClickFix iOS that gives citizens a more dynamic way to view and manage 311 requests they care about while also providing local governments and service organizations with a mobile tool focused on their individual or departmental work needs, requirements, and daily tasks.
• We upgraded to iOS 13 for related improvements in functionality and performance
5.6.8 24/04/2020
Request Card
• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card
Request Detail
• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance
5.6.4 22/11/2019
Request Card
• Replace map with image to improve scrollability & load performance
• Variation in card layout for requests with or without images included
• Improved performance when initiating a comment from a card
Request Detail
• New commenting design and functionality that includes images in the request carousel (at top of detail view)
• Collapsable details section
• Links (including addresses, phone numbers, and emails) are now clickable in comments
• Request status log
• Additional request details available for service workers
• Clickable location/address section linked to map with toggle for satellite and standard map views & button for Apple maps directions for service workers
• Faster load performance
5.6.2 26/09/2019
Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes
We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests
We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.
Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors
5.6.0 10/06/2019
Place screen bug fixes.
5.3.4 12/03/2019
We updated the Place Tab design to better showcase services, events, and offerings. The new horizontal mobile button layout allows more space making button titles easier to read. Even more, we added a new section that displays the all-time issues fixed by the organization.
5.3.0 09/02/2019
Performance updates.
Manage in crm link for service providers and improved messaging for reporting.
5.2.1 30/01/2019
Enhanced user experience and bug fixes.
5.1.8 22/10/2018
Enhanced user experience and bug fixes.
5.1.6 14/09/2018
- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.
more Version 6.3.1 14 Mar
Data Linked to You The following data may be collected and linked to your identity:
Location Contact Info User Content Identifiers Diagnostics Data Not Linked to You The following data may be collected but it is not linked to your identity:
