Hiver in Gmail
Productivity
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, and services@ seamlessly and on the go. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University, Vacasa, and Epic Games rely on Hiver in Gmail to deliver exceptional support that wins and retains customers for life.
The Hiver in Gmail mobile app brings powerful features to your inbox:
* Shared Inboxes: Manage shared inboxes like support@, services@
* Email Assignments: Turn emails into actionable tasks and delegate them to your team members
* Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed
* Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions
* Permalinks: Create permalinks to share conversations across channels
* Reply on Conversations: Send personalized responses to customers using your email address or other aliases
* Notification Center: Keep track of all your tasks in one place, mark notifications read/unread
* Collison Alert: Help teams avoid mistakes like email duplication with real-time collision alerts.
* Push and In-app Notifications: Get real-time alerts for email assignments, @mentions, CSAT, SLA violations, and new conversations in your shared mailboxes
If you have any questions, please contact us at support@hiverhq.com
Ratings & Reviews
- This app has not received enough ratings or reviews to display an overview.
Bug fixes and improvements
The developer, Grexit Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Size
- 32.6 MB
- Category
- Productivity
- Compatibility
Requires iOS 13.0 or later.
- iPhone
Requires iOS 13.0 or later. - iPod touch
Requires iOS 13.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
- In-App Controls
Age Assurance
- Provider
Grexit Inc.
- Grexit Inc. has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
080329743 - Address
Stanford Financial Square 2600 El Camino Real Ste 403
Palo Alto California 94306
United States - Phone Number
+1 4084207357 - Email
ios@grexit.com
- Copyright
- © 2020 Hiver. All rights reserved
