After going through the reviews of the government Aadhar updating centre’s decided not to visit the centre as considered it would be a waste of time & energy to just update my mobile number & email address. After doing a lot of research I was baffled to find out that at this age of advanced technology we still have to visit the updating centre to make a simple change like mobile number & email address. However, I came across this app hoping that I will at least be able to book an appointment to visit the updating centre on the specified date & time and the updating centre close to my location was HDFC Bank and I am sure they will definitely get this done without any hassles, but the issue here is that I cannot select the appointment date on the calendar as the indicator shows that the dates marked in red is “Slots Not Available” and the dates marked in green is “Slots Available” however on the calendar I can see dates marked in red till 19 May 2021..but cannot find dates marked in green even after looking for future dates like as far as in the year 2022..all the dates are greyed out and cannot be selected..does this mean that I cannot have an appointment even till next year..does this mean that the government employees working under Aadhaar department is busy for such a long time..if so then this is ridiculous..no point in creating an app where we cannot book even a single appointment..forget about updating basic details like mobile number & email address remotely..I will give a five star rating if I’m able to book at least an appointment..#JaiHind

I wish I could give this app negative stars but that option doesn't exist. The amount of issues with this app make me wonder why it has been created in the first place. It also makes me sad that it hasn't been made taking into consideration people who are not at all tech savvy. I'm trying to get an appointment for our house maid who is yet to get her Aadhar number. My experience is mentioned below. 1. Upon logging in itself it says there's an error right at the landing page without having clicked on any options. Major red flag. 2. After that my entire data entered isn't saved at intervals thereby making the procedure extremely cumbersome as the data required to generate an appointment is quite extensive warranting re-entry after every app failure.3. After entering the data, the appointment ID is created however there's no provision to further act on it as the app freezes intermittently. 4. Now if you're lucky enough to get to the appointment booking stage, it will show you unnecessary options and when you select the one you are familiar with it will say it doesn't exist. A simple solution: just show the centres who are facilitating this work instead of showing every single post office in the centre menu. To whoever who has developed this app. Please redesign this app. It shouldn't be so difficult & frustrating to get an appointment. You'll just miss the objective of getting more people into the Aadhar database which was the mission objective from the very beginning. The length of my review is a testament to how frustrated one may become to use that app. I wrote this review after my 6th unsuccessful attempt to get a single appointment.

On the App Store listing page, it’s mentioned that the developer does not collect any data. However, once you download the app, you are presented with a screen to give your consent to let the developer collect unexplained type of data related to device also. I can understand that the app needs Aadhar number to provide the intended services but what that consent screen says is that this is a “Test Program” and the tech teams will also collect additional data of device and other parameters. If this is a test program or beta app then this fact should have been mentioned on listing page itself. Why mislead people? Don’t know if Apple has also been misled to allow this app in the App Store by giving false declaration.

The interface is good and it’s very user friendly however most of the features don’t work smoothly. I had to try multiple times in order to link my and my family aadhaar cards in this app. Another feedback is regarding status check of requests. For example, I submitted a reprint request for my aadhaar but now when I want to check the status, it asks me to enter the aadhaar and SIN number and other details again which I had already submitted while raising the request. It should be visible in the history without having need to enter all details again. Please consider this in next update. Giving one star now but will review it periodically and change the rating if there is any change in the performance and features.