Workpulse Desk
Économie et entreprise
Gratuit · Conçue pour iPad. Non validée pour macOS.
The Desk App is a facilities and equipment maintenance solution which is part of the Workpulse Operations Excellence Platform.
Unplanned maintenance and emergency repairs often cost businesses over $400,000 every year. The reactive approach to maintenance leads to excessive downtime, expensive emergency service costs, and negative impact on the reputation of the business.
With the Desk app, you can manage tickets for all reported maintenance issues in real time and ensure that the resolution is done on time. The app provides a hybrid approach to maintenance with cost saving elements of preventative maintenance, and the agility of reactive maintenance.
Based on the foundations of the popular Workpulse Task app, the desk app connects maintenance service providers with businesses
through an intuitive mobile platform.
Key Features:
- Easy Ticket Management
With the desk app, it is very easy to report facility and equipment maintenance issues. The details can be filled using a simple form and all activities related to the ticket can be tracked.
- Visual Supportive Evidence for Each Ticket
All tickets have the option of uploading image, video (less than 2 MB), or a PDF document as a supportive evidence for the issue. Users can attach either a video and a PDF, or an image and a PDF with each ticket.
- Service Board Management
The Desk app allows service boards to be created. Users can either subscribe to a service board or publish their own service board.
Subscriptions have to be approved by the service board admin before the services are accessible to the subscriber.
Services can be classified into categories and sub-categories in the service board.
- Real Time Monitoring & Reporting
The Desk App provides real time monitoring and reporting for all tickets in the system.
The summary as well as details of the tickets can be viewed on the dashboard.
Permission based access ensures that only relevant tickets are shown to the users.
In case any ticket is pending or cannot be completed by a vendor, it can be reassigned in the app.
The vendor can also create a ticket on behalf of the customer for fixing any maintenance related issue.
Notes et avis
- Cette app n’a pas reçu suffisamment de notes ou d’avis pour en proposer un aperçu.
- Users can now override due days based on priority at the category level.
- Bug fixes and backend optimizations for improved performance and stability.
Le développeur Workpulse a indiqué que les pratiques de l’app en matière de confidentialité peuvent inclure le traitement des données tel que décrit ci‑dessous. Pour en savoir plus, consultez la politique de confidentialité du développeur .
Données non collectées
Le développeur ne collecte aucune donnée avec cette app.
Accessibilité
Le développeur n’a pas encore indiqué quelles fonctionnalités d’accessibilité sont prises en charge par cette app. En savoir plus
Informations
- Taille
- 42,1 Mo
- Catégorie
- Économie et entreprise
- Compatibilité
Nécessite iOS 14.0 ou version ultérieure.
- iPhone
Nécessite iOS 14.0 ou version ultérieure. - iPad
Nécessite iPadOS 14.0 ou version ultérieure. - iPod touch
Nécessite iOS 14.0 ou version ultérieure. - Mac
Nécessite macOS 11.0 ou une version ultérieure et un Mac doté d’une puce Apple M1 ou une version ultérieure. - Apple Vision
Nécessite visionOS 1.0 ou version ultérieure.
- iPhone
- Langues
- Anglais
- Âge
4+
- 4+
- Fournisseur
Workpulse LLC
- Le fournisseur Workpulse LLC ne s’est pas identifié comme commerçant de cette app. Si vous achetez des biens et services dans l’Espace économique européen, le droit des consommateurs ne s’applique pas aux contrats entre vous et le fournisseur.
- Copyright
- © Workpulse LLC