Cloudya
Mobile App
Only for iPhone
Free
With the all-new Cloudya App, access to seamless business communication is always at your fingertips.
Staying connected with your teams and clients has never been easier, allowing you to work the way you want, no matter where you are.
Cloudya is the smart cloud communications platform that does it all and comes with many exciting features to make your life easier:
* Use one seamless solution for everything
* Make voice calls wherever you are
* Set up and join video conferences – any time, any place
Intuitive interfaces and controls work like a charm and can easily be adjusted in the settings to fit your needs.
The Cloudya App gives you maximum flexibility by enabling you to communicate your way while on the go.
Simply download the Cloudya app, log into your account, and get started right away.
If you have any questions or want to know more, please visit our webpage: nfon.com
more Function:
- The Custom Subject field has been removed from voicemail forwarding for security reasons.
Emergency call improvements:
- the default emergency country is now set automatically after login.
- the country list now also shows where internet-based emergency calls are supported (marked with “*”).
- If a country does not support internet-based emergency calls, emergency calls will be made via GSM only. In this case, the call may start directly without showing the emergency call dialog.
2.14.0 25 Mar
Stability improvements
2.13.1 26 Jan
You can now search all your contacts ((local device and PBX contacts)) in a single search.
Call transcriptions can now automatically detect the spoken language at the start of a call (experimental feature).
2.13.0 22 Jan
Users without an assigned extension now see a clear message with guidance on what to do next.
Improved Call-Through settings: your selected country now stays saved, even after leaving the screen.
2.12.0 25/11/2025
- Subsequent calls now start reliably without needing to restart the app.
- The app now checks your version automatically and lets you know if a newer recommended version is available directly on the login screen and in the settings.
2.11.1 13/10/2025
* Choose how emergency calls are handled in the app via SIM, via Internet (PBX), through your extension, or by being asked each time.
* The app can be set as the default calling app, allowing all calls initiated on the phone to be made via the app.
* Select the transcription language before a call starts.
* The full call transcription can now be shared directly via the share options.
2.11.0 18/09/2025
Stability improvements and bug fixes
2.10.1 13/08/2025
We are introducing the new AI Essentials subscription to communicate smarter within our Cloud telephony app including:
- Nia (NFON Intelligent Assistant) offers quick and easy support on how to use telephony features.
- 1:1 calls are now automatically transcribed and summarised given both parties consent.
It’s easier to set up Callthrough and Emergency Call numbers by country using Mobile Device Management (MDM).
You’ll now get an earlier warning when your session is about to expire, so you can stay connected without interruptions.
It is now easier to pull an active call from one device to another.
2.10.0 05/08/2025
App is compatible with CarPlay, allowing users to access the application from the car’s dashboard.
Users can add, edit, delete, and organise Favourites directly on the detail page using a drag-and-drop interface.
When setting up speed dials, users can select the correct country code.
Users can search within AI voicemail transcriptions to find specific information more easily.
Important app updates are now proactively communicated through notifications within the app.
The "Call with" option has been removed to streamline the calling experience (Note: This option is still available in the Web App).
After transferring a call to another device using *8, video starts automatically for a smoother experience.
2.9.0 27/05/2025
New log-in and authentication process: Unified login across the entire app suite, including the Meet & Share Outlook add-in
Calls from the same contact and the same origin are now grouped under the same entry so that it is easier to have a better overview of the call history. Detailed individual entries remain accessible.
When making a second call, transferring a call or adding someone to a meeting, the user can now easily select from their personal favorites
The ability to activate or deactivate the user's microphone and camera before joining a meeting
Phone number fields now include a drop-down menu for selecting a country code
When the user minimises a call, the video remains active and the microphone stays on (if enabled). Restoring a minimised call is seamless: All previous settings, such as the loudspeaker mode or camera status, are preserved.
The user will now see a notification when a new app version is recommended for installation. This prompt appears on the start page or settings tab (when logged in), ensuring the user is always up-to-date with the latest features and improvements.
AI-powered voicemail transcription is now available for all Business Premium users, automatically transcribing voicemails and showing transcripts in the Voicemail tab, as well as sending them via email, if enabled by the admin.
2.8.2 26/03/2025
Presence statuses will be available to everyone to better reflect user availability. Furthermore, we are introducing Global DND to disable notifications on all platforms, and Device DND to disable notifications only in the device where it is activated.
2.7.2 07/11/2024
User interface and user experience improvement
Siri shortcuts for Cloudya
New presence management (only availabel on pilot mode)
Support page improvements
2.7.0 24/06/2024
Preparatory adjustments for future versions
2.3.1 17/08/2023
View and send app logfiles.
2.3 05/07/2023
SMS verification to register a new mobile phone number. Users can remove the mobile phone number registration at anytime.
2.2.1 04/05/2023
SMS verification to register a new mobile phone number. Users can remove the mobile phone number registration at anytime.
2.2.0 19/04/2023
Reactions in meetings (for customers using pilot mode)
2.1.1 08/02/2023
New Meet&Share features: Speaker view, meetings in landscape and portrait mode, starting ad-hoc meetings.
The options to schedule meetings and have an overview of scheduled meetings have been included as part of the Meet&Share Plus
2.1.0 05/12/2022
New rebranded Cloudya App Icon
2.0.3 13/09/2022
Bug fixes
2.0.2 01/08/2022
Redesigned Cloudya iOS App
2.0.1 28/06/2022
Meet & Share Video Conferencing - Make more of your meetings
2.0.0 07/06/2022
- Technically refactored the call handler, which led to the stabilisation of the call scenarios
- Redesigned the call screen to prepare it for upcoming features
- Resolved the numbers of incoming calls in conferences and calls through services, by entries in private phone books against the entered names
- Visually and technically refactored the dialpad
- Fixed a bug that terminated an incoming call too early when the data connection was poor
1.16.0 23/12/2021
- Added a quick overview of the status and access to the "Call Forwarding Profiles", "DND" and "GSM only" via new navigation buttons on each screen
- Removed the text in the bottom navigation to avoid overlapping texts in diffferent languages
- Made various adjustments of the app to the design changes of iOS 15.x
- Added an audible end tone for the callee when a call is terminated
- Added an audible busy tone for the caller when a callee is temporarily unavailable or is in an ongoing call
1.15.0 05/11/2021
Fixed a bug that caused a black screen in Apple iOS 15.1
1.14.1 04/10/2021
Function:
- The Custom Subject field has been removed from voicemail forwarding for security reasons.
Emergency call improvements:
- the default emergency country is now set automatically after login.
- the country list now also shows where internet-based emergency calls are supported (marked with “*”).
- If a country does not support internet-based emergency calls, emergency calls will be made via GSM only. In this case, the call may start directly without showing the emergency call dialog.
more Version 2.14.0 25 Mar
Data Linked to You The following data may be collected and linked to your identity:
Contact Info User Content Identifiers Data Not Linked to You The following data may be collected but it is not linked to your identity:
