Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started.
HOW TO USE CITRIX Workspace app
1. Open Citrix Workspace app and tap on Get Started.
2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.
3. Enter your User Name and Password.
4. Select the applications you want to use.
5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.
6. For Deleting/Editing Account already added navigate to Settings and tap on the Store.
HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:
Option 1
1. Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'.
2. Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow.
3. Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email.
4. Send the email to your company's IT support team.
Option 2
1. In the App Store, go to Citrix Workspace
2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.
3. This launches the Citrix support forum where you can review reported issues OR
4. To report issues, tap the menu icon and create an account first.
Overall I like this app. I do find it a bit clunky to use on my iPad without having a mouse attached. It is really handy to access work when I don’t have my laptop. What would make it great if this supported the Apple Pencil so I could write into Word documents and emails and it converted to text rather than having to type.
Black screen
Burkk22
I don’t understand all the other reviews on this app, from my phone whenever I launch the app all I’m getting is a black screen with a cursor. However, I can access my scheduler from your computer when I have access. Very annoying. I’ve heard the same complaint from other peers at work.
Impressed!
CICJohnson
I'm rather impressed how well this works. I am able to interact with my office software easier than I anticipated, and setup was brilliantly quick!
In-app resolution
wilow68
The latest update has made my EMR/office program impossible to use due to the fact resolution on the iPad is tiny and shifted up to the left - it will not fill the whole screen. And adjusting the resolution in the app settings does not fix the problem. This has Never happened before.
Always on Tracing (AOT) log collection,
EDT lossy for DTLS (Secure HDX) connections,
GACS & MDM controlled Disconnect & Reconnect experience(Technical Preview),
Menu bar support and soft keyboard enhancements for iOS 26, & Minor bug fixes.
Version 26.3.0
The developer, Citrix Systems, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Citrix Systems, Inc.
Size
112.8 MB
Category
Business
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
iPad Requires iPadOS 16.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
