With this release, users who do not have the Custom Fields license can now use ticketing within the app, reducing the amount of permission errors. The following issues have been resolved with this release: Products can now be added to tickets. Expenses can now be added to service tickets without error when the user has the required permissions. The Work Type’s default billing now automatically carries over to the Mobile app.

This hotfix address defects with Service Tickets having an option to Add Signature Users can now Add Signature to Service Tickets which will save Sign Off form as an attachment

This release contains the following new features and fixes including: 1. New enhancements added to the app: Global search to include History of previously searched tickets Global search to include Opportunities Opportunity sorting options in list view Opportunity List view search bar added Ticket List view search bar added Ability to attach URL in ticket attachments Ticket Filter now allowing for multiple types Misc Schedule Entry and Activities now have a FAB to allow adding Time/Expense entries and Resources where applicable Viewing ticket to update customer updated flag Ticket filters allowing default customizations Added permission errors where needed Allow for deleting contacts 2. Bug fixes include: SSO login over non SSO member already logged in caused app to crash Opportunity filter to view open was showing closed Company ID was getting overwritten when creating new Company Missing Ticket Owners when updating tickets in Mobile app Incorrect Permission error when adding Products to Tickets or when accessing Agenda Search Contacts not giving search results

This release contains the following new features and fixes including: New enhancements added to the app: Barcode Scanner for Serialized Pick and Ship Service Ticket Agreement Selection Customizable Side Bar Menu Site Default Mileage to apply to expense Time / Expense Ability to Change Billing Option Products Internal Notes visible in Ticket Disable Editing to Invoiced Product Bug fixes include: Dark Mode Global Search Issue Agreement Added to Product Expense Entry Character Limit Numbers Custom Field Character Limit Editing Misc Schedule URL Attachement in Tickets

MFA Login with accepting Token bug fix

This release contains the following new features and fixes including: New enhancements added to the app: Add Products to Opportunity Update Ticket Summary Customize Sort on ticket boards Project Ticket Filter by Company View tickets via configuration Activity to use defaults Activity to show Company Name on Calendar Jailbroken Device not supported Bug fixes include: TimeSheet info ribbon to show submitted Expense entry on tickets not applying Agreement SSO login errors Attaching Video crashes app

This release contains the following new features and fixes including: - New enhancements added to the app: - Updated App icon Logo and color scheme - Add option to search Closed Tickets in Global Ticket Search - Add ticket owner to Service/Project ticket - Access Submitted Time Sheets/Expense Reports - Show Product Price - Change Site on a New Ticket - Add team tab to Companies - Add extension numbers to contact phone - Ability to add and edit contacts Bug fixes include: - Calendar deletes items when adding new to following day - Calendar shows duplicate scheduled items at first - Schedule items do not show on Calendar after 6:30PM ET, but show on Agenda - Barcode Scanning products adds extra digit to code - Touch ID not accepting of SSO member password - Calendar missing entries for New Zealand members - Limited permission adding resource to ticket

This release containing the following new features and fixes: New enhancements added to the app: Delete products from tickets Ticket Status set to not show are now hidden on service board when set to a filter Bug fixes include: Product Billable flag was incorrectly set when added to tickets Custom fields set to Number type did not hold more than 3 values Time Entry company selection Company Notes character limit increased Keyboard was covering notes when typing Agenda issues Time Entries CC field Attachments to tickets Warehouse and BINs selection

Bug Fixes to ensure user is able to update tickets with no issue

- Time / Expense sheets verbiage updates - Date and Time picker fixed to come up on first click - Attach Configuration to ticket issue fixed

Crash fix

Bug Fixes

Item removed from ticket when status changed Time Entry notes, recipients, and CC fixes SSO log off changes Deleting Product from ticket

Bug fixed for the MFA

This release contains the support for Email MFA.

1) My Activities list view - a filterable list view to view activities for your member. 2) Recently searched suggestions - available on Company, Contact, and Configuration searches. 3) View Closed Tickets for a Company. Available on the Ticket - Details tab and Company - Details tab. 4) Drill into a Company from a Ticket. 5) Sign-Off form - Signature is now stitched to the sign off form. 6) 'Now' button to set current time or date on time and date fields.

This release contains the following new features: 1. Delete Time and Expense entries. 2. View Total Hours on a Time Sheet. 3. Create Service Ticket from a Config. 4. Add/View Company Notes. 5. View Sites & Addresses on Company. 6. Product Description displays on Product Search (Products show Product ID and Product Description). 7. Priority can be updated on Tickets. 8. Default Home Page can now be set in Settings (standard default is Agenda). 9. Viewing another Members Agenda or Calendar will now default that viewed Member when creating Misc. Schedules/Activities/Tickets.

This release contains the following new features: 1. Delete Time and Expense entries. 2. View Total Hours on a Time Sheet. 3. Create Service Ticket from a Config. 4. Add/View Company Notes. 5. View Sites & Addresses on Company. 6. Product Description displays on Product Search (Products show Product ID and Product Description). 7. Priority can be updated on Tickets. 8. Default Home Page can now be set in Settings (standard default is Agenda). 9. Viewing another Members Agenda or Calendar will now default that viewed Member when creating Misc. Schedules/Activities/Tickets.

1) Change Board on Service Tickets. 2) Custom Fields are now available for the following: a) Tickets: Company, Ticket, and Additional Details pods are now available and editable. b) Time Entries: Overview and Details pods. c) Expense Entries: Overview and Expense Entry pods. 3) Pick and Ship: Products can now be picked and shipped on Tickets.

Markdown - This release has Markdown available for Time Entries and Ticket Notes.

This release contains the following new features: 1) Service Board Filtering: filter Service Tickets by Service Board, Status, Priority, Company, Company site, Company Contact, Type, Subtype, and Item. This can be accessed by going to the 'Service Board' option in the Left Navigation Drawer and selecting the filter icon in the upper right hand corner of the Service Board screen. 2) Product Search - Product Description can be used to search for a Product to add to a Ticket.

Maintenance release with SSO fixes.

Attachments can be added and viewed on Companies, Configurations, and Opportunities.

Maintenance release containing the following: 1) Issues with SSO. 2) Isolated crashes for users.

The following new features are available in this version: 1) Activities - Create Activities, edit Activities, and schedule resources on Activities via the blue Floating Action button on Agenda and Calendar. 2) Configuration updates- a) Configurations under Company - Details tab as well as Ticket - Configurations tab now sort Alphabetically. b) Create/Edit Configuration - Configurations are now able to be created via the blue Floating Action button on Configuration Search. Existing Configurations can now edited. 3) Expense Tax Types - Add Tax Types to Expenses using the Floating Action Button. *Note, Tax Types are set per Location in Billing Setup Table. Tax Types will not append to an Expense that is to a location not set up for Tax Types. 4) Company Contact List - The list of active contacts for a Company can now be viewed in the 'Details' tab of a Company.