I am slowly losing my mind because customers keep taking refunds even though I follow the recipes step by sTeP! I am literally starting to earn negatives?! How the hell am I broke in the game I started playing to relax 😭 It is stressing me out and I’m not looking forward to playing it more and more because no matter WHAT I do they are rarely happy even if it’s literally just a glass of water like what the hell is happening???? This wasn’t happening at the start. I don’t even trust the recipes at this point. And I am also getting orders for drinks I haven’t unlocked yet either?! If I google the game drink and make it correctly, they hate it. If I follow their specific order of ingredients after asking ‘what’, it’s a 50-50 chance they’ll either like it or hate it per usual.It is a lovely game and I am enjoying it which is why I am so disappointed and frustrated. Can someone please work out what’s going on?!? I don’t seem to be the only player experiencing this. Otherwise, great work guys! Beautiful graphics, music, engaging story and lots of customisation options. I am a big fan of the diversity representation too, so I would love to see more when you have an opportunity!Edit: I just updated the game, and it is somewhat worse 😭😭😭 Now when I open the recipe or quest panel the game doesn’t pause! It also freezes and seems a bit glitchy.
Thank you for your message! We are truly sorry for the issues you have experienced recently. If all your drinks are being returned, please know our team would be happy to help you. Please kindly contact us through the headset button in your game Settings, and provide us with a video that includes the customer ordering the drink, you making it, and then serving it, so we can check what is going on. We are happy to hear you like the art design, as well as the music and story, and really look forward to you enjoying the gameplay too. We will wait for your email and are eager to assist you!